Square’s Ming-Tai Huh on Leveraging AI in the Food and Beverage Industry

In this special episode of The QSR Experience Show at the National Restaurant Association Show, Bobby speaks with Ming-Tai Huh, Head of Food & Beverage at Square and Partner at Cambridge Street Hospitality Group. Ming-Tai shares his journey to becoming a leader at Square and his passion for community involvement. 

He dives into how Square's technology is revolutionizing the food and beverage industry by streamlining operations and enhancing decision-making. Ming also offers invaluable advice for aspiring restaurateurs, including the importance of leveraging AI and knowing the right time to expand. 

Topics discussed:

• Insights on how Square's technology helps streamline operations and enhance decision-making in the food and beverage industry.
• Challenges and strategies for integrating technology into restaurant operations, ensuring seamless transitions and improved efficiency.
• Effective marketing strategies, including targeting specific segments to stand out and drive customer engagement.
• The importance of focusing on the employee experience to create a positive and productive work environment.
• Knowing the right time to expand and create new restaurant concepts, based on market demand and operational readiness.
• The value of talking to other operators to make informed decisions and avoid reinventing the wheel in the restaurant business.
• How to maximize the benefits of attending industry trade shows by setting clear goals and gathering relevant information to improve your business.